Live Operator
Support
The live operator support services of Telephone Answering Service
are second to none. Operators routinely go above and beyond to
ensure total customer satisfaction. The live operators (also called
remote receptionists or
virtual receptionists)
who answer calls here at Telephone Answering Service are professional,
meticulous, and precise in their handling of your business's calls.
Hundreds of businesses rely on Telephone Answering Service to
field millions of calls to make a positive first impression on
their customers and provide top quality support 24 hours a day
- 7 days a week. When you need a live operator to answer your
calls for after hours
emergency support or during the course of normal business
operations, no other answering services' personnel offer your
more than the staff of Telephone Answering Service.
Live Operators Mean More Business
Did you know that with a live operator answering your telephones,
you are 30% more likely to have the person leave a message compared
with voicemail? This message taking
probability varies across business types being based on a multitude
of variables such as competition, previous business relations,
etc. Still, voice mail and automated
answering systems have their place in today's fast paced business
world.
Let's look at this scenario more in depth, and say a business
receives 1000 calls per month. Of these 1000 calls, 500 callers
typically leave voice mail messages. Under the same scenario with
a live operator, the company would likely have received 650 messages
(or 30% more), or an additional 150 prospective job leads. If
their sales success rate is 33%, that is an additional 50 jobs
per month! The best part of this scenario is that in many instances
when Telephone Answering Service is able to provide your company
with a single additional sale, this sale will likely pay for the
answering service for many months!
Telephone Answering Service offers 24/7
live operator support , automated
answering system with live operator option , and fully
automated call answering. Which option should you choose:
24/7 live support, live operator option, or fully automated call
answering? For a detailed analysis of each business solution,
please visit our answering
service comparison page.
|
