High Volume Call Center Service
TAS offers customized services to high volume call accounts. Our unique setup allows us to handle call spikes, various departments, and direct internal company communications that would confound the average answering service. Hundreds of companies rely on us to answer millions of their customers' telecommunications, and here's why:
- Intelligent call routing systems.
- Call spikes and other call abnormalities handled.
- Disaster recovery plans for internal communications.
- Award winning service.
- Operators answer all calls in the United States.
- Highly advanced computer based telephony equipment.
- Redundant backup systems including backup phone lines, computer systems, and power generation systems tout a 99.9% uptime.
- Online account management enable managers to quickly and easily perform updates to their account or gather the latest call information.
- TAS is not just for after hours. We provide autonomic backup communications systems. TAS has comprehensive plans that can be implemented at little or no cost in no time flat!
- All Calls Recorded