Database Integration
For many larger organizations, database integration is essential.
The information technology experts of Telephone Anwering Service
can customize seamless communications solutions between the database
systems of TAS and the customer's own database servers. The IT
department within Telephone Answering Service specializes in dBase,
MySQL, SQL, & Access database intergration. Integration with
other database formats is also available.
Answering Service Database Integration Advantages
Ideal for companies that receive a high volume of messages, database
integration between Telephone Answering Service's messaging systems
and offsite customer services provide a multitude of cost, resource,
redundancy, and time saving benefits. TAS currently backs up all
customer data offsite on secure servers for added relaibility
in the event of a computer failure.
- For customers who wish to integrate their servers with the
servers of TAS, a higher level of reliability is added with
data being backed up at two offsite locations.
- Customer's can more efficiently utilize the information that
is transmitted between databases.
- Updates to customer account information can be quickly made,
new products or services added, and a better flow of communication
between TAS and the customer is established.
- There is no duplication of effort between the answering service
taking the original information, and an employee in the customer's
organization having to reenter this information after receiving
the information from Telephone Answering Service.
Alternative Methods Of Database Integration
If a company is having difficulty in integrating databases, there
are alternative methods used to compile information directly into
a customer's database. One such method is to use an automated
email scraping program. Telephone Answering Service sends formatted
emails to a designated customer email box. A program installed
on the client's server will then scrape the emails sent from TAS,
and deposit the information into the customer's database.
Though methods for integrating TAS's servers with our clients
varies from customer to customer, the capital savings can very
quickly add up to tens of thousands of dollars while saving hundreds
of man hours. If you're interested in answering services that
can be integrated with your current operation, please visit the
telephone
answering service contact page to request more information.
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